Treatment Planning Solutions

Systems and Upgrades      Software Options     Service and Support

Technical Hints and FAQ

The technical hints and FAQ is an ongoing project that will continue to grow and develop along with the On Target listserver. If you have any queries, hints or problems that you would like to see included in this list, contact us at prism.

Technical Hints List
New Outlining Demo - To run the demo version of this New Outlining program, login as the user planning instead of target.
        Run TPS (yes/no) [y]? yes
Once the system has entered the windows environment and the application windows have appeared, exit the main application menu by typing 0 as normal.
When the application windows have closed, select from the workspace pop up menu :-
        TPS > Demos > New Patient Outlining > Run Demo Version     or
        TPS > Demos > New Patient Outlining > View User Manual
.
This will now enter the New Outlining program which is the full working version with the saving of outline sets disabled.
To evaluate this program further and compare results with the current outlining program, contact us at Prism for a temporary license and instructions for this feature.

Note:
When you use the pop up menu as the user planning all the normal features are there but are not in the same menu position.
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Clearing the printer queue -
Some times the UNIX printer queue may lock up and no printing occurs. Removing the active print job may not clear the problem. A more complete method is to clear the queue and stop and restart the printer daemon to all the printers as follows (type only the bold text). Login as root (superuser).
        hostname# lpc
        lpc> down all
        lpc> clean all
        lpc> up all
        lpc> quit
        hostname# logout
Now the printer queues should be clean and the printer daemon started. The system should be ready to print.
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Unable to access the Annex -
Occasionally communication between the computer and the Annex terminal server, may be broken and when you try to do a print job you may see in the command console an error message about the annex or aprint.
This problem can normally be cleared by rebooting the computer and the Annex terminal server at the same time.
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Running out of disk space for patient data - Patient data is stored in the home partition, the largest disk partition, however patients with a lot of CT images, can fill this partition quite quickly, especially if archive is not run on a regular basis. Archive is the only method of backing up patient data to a tape that then removes that data from the hard disk. The patient data backup that is done when you exit the application software does a backup copy of the data but does not remove this data from the hard disk.
Either archive on a more regular basis, or install an expansion disk. Contact Prism about available expansion disk options.
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For a quotation on any TPS support services E-mail sales@prism.co.uk
For any other information Contact Us

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